PRIVACY POLICY
1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://teachvoice.com, access our private members area hosted on Circle.so, or interact with our services.
By using our website and services, you agree to the terms outlined in this policy.
2. What Information We Collect
We may collect:
Contact details: such as your name, email address, and phone number when you sign up, contact us, or book an appointment.
Account information: when you join our members area hosted on Circle.so.
Payment information: if you purchase a course or service (processed securely by our payment providers, we do not store full card details).
Technical data: such as IP address, browser type, and device information (for analytics and site security).
Usage data: including pages visited, content viewed, and interactions with our services.
3. How We Use Your Information
We use your information to:
Deliver and improve our services.
Manage your account and provide access to our private Circle.so community.
Process payments and bookings.
Send updates, newsletters, and relevant information (if you’ve opted in).
Comply with legal obligations.
4. Circle.so Private Community
Our members area is hosted on Circle.so, a third-party platform. When you create an account or interact in the community, Circle.so may collect and process your personal information in accordance with their own Privacy Policy.
We only share with Circle.so the information necessary to provide you with membership access.
5. Use of Facebook (Meta) Pixel
Our website uses the Facebook Pixel, a web analytics service provided by Meta Platforms, Inc. (“Meta”). The Facebook Pixel allows us to measure the effectiveness of our advertising by understanding the actions visitors take on our website.
Through the Facebook Pixel, information about your use of this website is transmitted to and stored by Meta. Meta may use this information to provide measurement services and target advertisements based on your interaction with our website and others.
We do not receive any personally identifiable information from Meta; we only receive aggregated data to help us understand website traffic and ad performance.
You can manage how Facebook collects and uses your data for advertising purposes by adjusting your Facebook Ad Preferences or by reviewing Meta’s Data Policy.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve site functionality.
Analyze site traffic and usage.
Deliver relevant advertisements.
You can manage or withdraw your consent for cookies and tracking at any time via our Cookie Settings page (powered by our cookie consent tool).
7. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
Service providers (e.g., Circle.so, payment processors, analytics tools) to deliver our services.
Legal authorities if required by law.
8. Data Security
We take appropriate measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
9. Your Rights
Depending on your location (e.g., UK, EU, California), you have rights to:
Access and request a copy of your data.
Request correction or deletion of your data.
Withdraw consent for marketing or cookies.
File a complaint with your local data protection authority.
10. Data Retention
We keep personal data only as long as necessary for our legitimate business purposes or as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last modified” date.
12. Contact Us
If you have any questions or wish to exercise your privacy rights, contact us:
Email: courses@teachvoice.com
Address: 44 Orange Row, Brighton, East Sussex, BN1 1UQ.